Privacy Policy

The information and data collected or submitted through stroklab.com are the property of Amora Commerce Inc (hereinafter referred to as “we,” “our company,” or “us”).

Before using our website, please read this Privacy Policy carefully to ensure that you have fully read and understood all terms herein. We respect your privacy and are committed to protecting your personal data.

If you have any questions regarding our privacy practices, please refer to the “Contact Information” section below for details on how to reach us.

This Privacy Policy applies to:

• Visitors to our website;
• Online customers of our products and services;
• Individuals who contact us or are contacted by us;
• Individuals who interact with us (including through our social media pages).

Personal Information

When you interact with our Services, we collect personal information such as your name, email address, contact details, and shipping and billing information (including shipping address, purchased items, order date, etc.). This information is used for order processing and the provision of customer support.

Communications Information

When you contact us for customer support or otherwise communicate with us, we may collect your contact details and the content of your communications.

Non-Personal Information

We may collect non-personal information such as device details, browsing behavior, and statistical data on website usage to help improve our website and tailor your experience.

Data You Provide

You may provide personal data to us in the following ways:

• Registering an account on our website;
• Purchasing products from our website;
• Participating in contests, promotions, giveaways, surveys, or other activities related to our brand (collectively “Activities”) either on our website or elsewhere;
• Contacting us via telephone, email, or other communication methods.

This includes personal information you provide for the purposes of receiving our products, deliveries, information, or services.

Information We Collect Automatically

When you visit our website or use our Services, we may use technological means to automatically collect certain information, including but not limited to:

• Usage Data: Details regarding your visits to and use of our Services, including traffic data, location data, logs, other communication data, and the resources you access or use on our website.
• Device Information: Details regarding your mobile device and internet connection, including unique device identifiers, IP address, operating system, time zone settings, browser type, and browser plugin type/version. Where permitted by law, we collect IP addresses for purposes of system administration, aggregated reporting and analytics, enhancing user experience, and auditing website usage.

Information Collection and Tracking Technologies

Technologies used for automatic information collection may include:

• Cookies: Cookies are small data files stored in your web browser. You may control the acceptance of cookies through your browser’s preferences or settings; however, refusing cookies may prevent you from accessing certain Services or functionalities. See the section below for more details on cookies.

To provide you with a more convenient experience when visiting our website or using the Services, we use small data files to identify you. This eliminates the need to re-enter registration details repeatedly and assists in assessing account security. These data files include cookies, Flash cookies, or other local storage provided by your browser (collectively “Cookies”).

Purposes of Cookies

When you visit our platform, we use cookies to streamline your interactions and enhance your experience, including:

• Simplified Login: Cookies allow you to avoid re-entering your username and password on each visit;
• Personalized Settings: Delivering customized services and content based on your preferences and browsing history;
• Security: Detecting potential security risks and ensuring account safety.

Web Beacons and Similar Technologies

In addition to cookies, we may use web beacons and other similar technologies on our website. These typically involve small electronic images (single-pixel GIFs or “web beacons”) embedded in webpages. We may use web beacons to:

• Count Visitors: Track the number of visitors to our website and identify registered users through cookie access;
• Provide Personalized Services: Offer more customized experiences based on cookie-derived information, such as tailored content or services aligned with your browsing history and preferences.

Managing Cookies

You may disable or delete cookies; however, doing so may affect the functionality of certain Services. To opt out of receiving cookies, adjust your browser settings accordingly—please refer to your browser’s help documentation for specific instructions.

In the course of providing you with optimal Services, we collect and process certain personal information you provide. The purposes for which we may use your information include, but are not limited to:

• Order Fulfillment: When you purchase products on our website and submit an order, all purchase processes occur within our platform. We utilize integrated third-party payment service providers (including, but not limited to, PayPal and any future payment platforms) to facilitate secure and convenient online payments. In order to ensure proper order processing, accurate product delivery, and payment verification, we require necessary personal information such as name, delivery address, email address, and telephone number.

  Your chosen payment method may require the transmission of certain information to the applicable third-party payment provider. For example, when using PayPal, the system will redirect the necessary interface data (e.g., order amount, product description) in an encrypted environment to PayPal to complete the payment process. We do not store your full payment credentials (e.g., credit card numbers, PayPal account passwords); such information is processed exclusively by the payment provider in accordance with its own privacy policy.

  You are advised to review the official privacy policy and terms of service of any third-party payment provider before using their services. As these platforms operate independently, we are not responsible for their operations or data practices. However, we ensure that all integrated payment services comply with industry security standards and that reasonable measures are taken to protect data transmission.

• Customer Service and Support: All after-sales service, technical support, returns and exchanges, warranty claims, and product-related inquiries are handled directly by us. To perform our contractual obligations to you (including warranty claims, performance issues, statutory return rights, and contract updates) in accordance with applicable law, we collect and process the personal data you provide during the ordering process.
• Communications: When you voluntarily provide personal data by contacting us (e.g., via contact form or email), we will collect such data to address your inquiry. Unless you expressly consent to further use, your data will be deleted upon completion of your request, subject to any applicable legal retention rights.
• Shipping: We may disclose your data to logistics companies to the extent necessary for product delivery.
• Marketing: If you subscribe to our newsletter, and with your consent, we will periodically send you promotional emails. You may unsubscribe at any time by following the instructions contained in such communications.
• Social Media: Our website includes social media buttons that are implemented as HTML links. Clicking such a button will open the respective social network’s site in a new browser window. We are not responsible for the privacy practices of these third-party sites.
• User Experience Enhancement: We may analyze collected data to study user behavior and preferences to continuously improve website content and services, providing a more personalized and efficient experience.
• Data Analytics: We use your information to monitor aggregate metrics such as total visitor counts, page views, and demographic trends.
• Functionality and Security: We may use your data to verify payment details, detect and address fraudulent or illegal activities, prevent intellectual property infringement, and fix technical issues.
• Legal Compliance: We may process your data as necessary to comply with our legal obligations and enforce our Terms and Conditions.
• Google Analytics: We use Google Analytics to record and analyze data about how customers use our website. See Google’s privacy policy here: https://policies.google.com/privacy?hl=en

We may share certain categories of your personal information in the course of providing our Services, including:

• Affiliates: We may disclose personal data to our affiliates and subsidiaries based on contract fulfillment and data analysis needs.
• Service Providers: We authorize approved service providers to access personal data to perform specific functions on our behalf, including order fulfillment, payment processing, fraud detection, identity verification, customer support, marketing, content customization, and analytics. Such providers may not use personal data for any other purposes or share it with unauthorized parties.
• Payment Processing: All payments are processed through integrated third-party payment service providers. Sensitive payment information (e.g., credit card numbers, bank account details) is not collected or stored by us, but is handled directly by your chosen payment provider in a secure, encrypted environment and in compliance with its own privacy policy.
• Successors: In the event of a merger, acquisition, sale, or transfer of all or part of our assets (including bankruptcy or liquidation), we may disclose all categories of personal information to the acquiring party or successor.
• Legal Compliance and Protection: We may disclose personal information where required by law, regulation, court order, or governmental request, or to enforce our terms, protect our rights, prevent harm to our property or safety, address illegal activities, or maintain the security and integrity of our systems.

We implement technical and administrative safeguards to protect your information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. This includes access controls to limit which employees may view non-public personal information.

However, you acknowledge that no method of data transmission over the internet or storage system is completely secure. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including meeting reporting, accounting, or legal obligations, or for as long as your account remains active.

Retention periods are determined based on factors such as the type of personal data, the potential harm from unauthorized disclosure, and whether alternative means exist to achieve our purposes without processing the data. Where applicable, and upon request, we will delete your personal data once it is no longer needed for the purposes set forth in this Privacy Policy.

You have various rights concerning the personal information we collect, use, or disclose, including:

• Right to Withdraw Consent: You may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Right to Rectification: You may request correction of inaccurate personal data.
• Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data.
• Right to Object: You may object to processing where it is carried out for our legitimate interests or the public interest.
• Right to Restrict Processing: You may, in certain cases, restrict our processing of your personal data.
• Right of Access: You may request access to the personal data we hold and information on its use.
• Right to Data Portability: You may request a copy of your personal data in a machine-readable format or request transfer to another controller.
• Right to Opt-Out of “Targeted Advertising,” “Sharing,” or “Sale”: As defined under certain U.S. state privacy laws, you may opt out of these activities at any time.

To exercise any of these rights, please contact us at support@stroklab.com. If you reside in the UK or EEA, you also have the right to lodge a complaint with your local data protection authority.

By using this Website, you consent to the transfer of any personal data we collect to countries or jurisdictions where we, our service providers, affiliates, or members of our corporate group are located, provided such transfers are permitted by law.

Whenever we transfer personal data outside the European Economic Area (“EEA”) or to jurisdictions with strict data protection laws, we ensure such transfers are compliant with applicable legal requirements. Information under our control may be transferred to, stored, and processed in the United States or in other jurisdictions outside your country of residence. We protect your personal data through the following safeguards:

• Standard Contractual Clauses (SCCs): Approved by the European Commission under Article 46 of the GDPR, these clauses permit data transfers outside the EEA.
• Specific Circumstances: In certain cases, we may rely on statutory derogations for specific situations, such as urgent cases involving threats to life or safety, in which we may share data with law enforcement authorities.

In each transfer, we implement additional and appropriate safeguards, including technical measures such as encryption and pseudonymization, to ensure adequate protection of your personal data.

In accordance with applicable data protection laws, we process personal data only on the following lawful bases:

• Contractual Necessity: Processing is required to perform our obligations under the Terms of Service or any supplemental agreement with you, including account management, service delivery, core functionality, and security controls.
• Legal Obligation: Processing is required to comply with applicable laws, such as anti-money laundering procedures, tax regulations, and other legal directives.
• Legitimate Interests: We may process data based on our legitimate interests, including:
  • Service optimization through aggregated analysis (excluding personally identifiable data)
  • Conducting targeted marketing within the limits of applicable law
  • Implementing operational security measures to prevent fraud
• Your Consent: In certain circumstances, we process data only after obtaining your explicit, prior consent.

Our Website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to such external sites, and we are not responsible for their privacy practices. You are advised to review the privacy policies of any third-party site you visit.

Our Services are not directed toward children, and we do not knowingly collect personal data from individuals under the age of 16. If you are a parent or guardian and believe your child has provided personal data to us, or if you suspect we may have inadvertently collected such data, please contact us at support@stroklab.com. We will take steps to delete such information from our systems.

Under the California Consumer Privacy Act (“CCPA”), California residents have the following rights:

• Right to Know / Access: To request disclosure of the categories of personal information collected, the categories of sources, the purposes for which such data is used, and the categories or specific third parties with whom it is shared.
• Right to Deletion: To request the deletion of personal information collected from you.
• Right to Correction: To request correction of inaccurate personal information held by us.
• Right to Opt-Out of Sale/Sharing: If we process your personal information in a manner considered a “sale” or “sharing” under California law, you have the right to opt out of such activities, including targeted advertising.
• Right to Limit Use and Disclosure of Sensitive Personal Information: To request restrictions on the use and disclosure of sensitive personal information, unless otherwise exempted by law.
• Right to Non-Discrimination: Exercising your CCPA rights will not result in discriminatory treatment by us.

To exercise your rights, email us at support@stroklab.com with the subject line “CCPA Request.” We may take reasonable steps to verify your identity before processing your request.

You may also designate an authorized agent to submit a request on your behalf by providing a notarized power of attorney or other valid written authorization, and we may require you to verify your identity directly.

We do not sell the personal information of California residents and will not use sensitive personal information for purposes outside the scope permitted under Section 7027(m) of the CCPA regulations.

If you have any questions about this Privacy Policy or our data handling practices, please contact:

Email: support@stroklab.com

Attention: Stroklab Privacy Policy Inquiry

We may revise or amend this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Revised” date updated at the top. For material changes, we will also notify you through a pop-up notice, email, or other reasonable means.

Any changes will take effect immediately upon posting and will apply to all subsequent access to and use of the Services. Your continued use of the Services after the effective date of such changes constitutes your acceptance of the updated Privacy Policy.