Your privacy

Privacy policy.

This policy explains the information StrokLab receives when you browse the site, contact support, or place an order, and how that information is used to operate the store.

Information we receive

Information may include the name, email address, billing and delivery details, order contents, support messages, and other details you provide. The site and its service providers may also receive technical information such as IP address, browser and device type, referring pages, and cookie or analytics identifiers.

How information is used

We use information to process and deliver orders, provide customer and warranty support, prevent fraud, maintain site security, measure site performance, improve store content, meet accounting or legal obligations, and communicate about a purchase or request.

Payments and service providers

Payment details are handled by the payment methods offered at checkout rather than being displayed to StrokLab as complete card credentials. Necessary information may be shared with hosting, ecommerce, payment, fraud-prevention, analytics, email, fulfillment, and delivery providers so they can perform services for the store.

Cookies and analytics

Cookies and similar technologies may keep the cart working, remember preferences, protect forms and accounts, and help us understand site use. Browser controls can restrict cookies, but some checkout or account features may stop working correctly.

Retention and security

Information is kept only as long as reasonably needed for the purposes described above, including support, fraud prevention, tax, accounting, and legal requirements. We use reasonable safeguards, but no online transmission or storage method can be guaranteed completely secure.

Your choices

Depending on applicable law, you may be able to request access, correction, deletion, or a copy of certain personal information, or object to certain uses. Some information may need to be retained where required for completed transactions, security, or legal obligations.

Adult-only store and contact

StrokLab is intended for adults and is not directed to children. Privacy questions or requests can be sent to support@stroklab.com. We may ask for information needed to verify a request and protect customer records.